Family Support

📞 Call 2-1-1

• 24-hour referral line for emergency shelter, housing, food, and other basic needs.
• You can also text your ZIP code to 898211 to get connected to local help.

🧭 Visit an Alameda County Social Services Office

• Speak with a social worker to request a shelter or hotel voucher.
• Find SSA office locations here.

San Leandro Housing Resource Center (BACS)
📍 555 Lewelling Blvd, San Leandro, CA 94579
🕒 Adults Only: Tuesdays, 10 a.m.–1 p.m.
📍 1840 Fairway Dr, San Leandro, CA 94577
🕒 Families: Fridays, 10 a.m.–12 p.m.
☎️ (510) 686-2332

Alameda Housing Resource Center (BACS)
📍 Call for appointment during site renovations
☎️ (510) 201-0203

Oakland – Homeless Adults

• Downtown Oakland (BACS): (510) 658-9480, 629 Oakland Ave., Mon–Thu 9 a.m.–12 p.m.
• West Oakland (BOSS): (510) 649-1930 x1015 or x1033, 2280 San Pablo Ave., Mon/Tue/Thu/Fri 10 a.m.–2 p.m.
• East Oakland (EOCP): (510) 463-4601, 7515 International Blvd., Thu/Fri 10 a.m.–3 p.m.

Homeless Families (with children under 18)

• Family Front Door: (510) 808-7410 x282, 433 Hegenberger Rd #200, Tue–Thu 9 a.m.–1 p.m.

North County (Berkeley, Albany, Emeryville)

• Homeless Adults (BACS): (510) 495-0131, 2809 Telegraph Ave., Mon/Wed/Fri 9 a.m.–12 p.m.
• Homeless Families (Women’s Daytime Drop-In Center): (510) 548-2884, 2218 Acton St., Mon/Wed/Fri 9 a.m.–2 p.m.

East County (Hayward & Unincorporated)

• Hayward HRC (BACS): (510) 247-8235, 590 B St., Mon/Wed/Fri 1–4 p.m.

Tri-Valley (Livermore, Dublin, Pleasanton)

• Abode Services: (510) 371-0447, 3311 Pacific Ave., Wed/Thu 8 a.m.–12 p.m.

Tri-City (Fremont, Newark, Union City)

• Homeless Adults: (510) 330-5822, 4075 Papazian Way, Mon/Tue 8:30 a.m.–12:30 p.m.
• Homeless Families (Fremont Family Resource Center): (510) 574-2000, 39155 Liberty St., Thu 10 a.m.–12 p.m. and 1–3 p.m.

Transitional-Age Youth (18–24 Years Old)

• Covenant House (Oakland): (510) 379-1010, 200 Harrison St., Mon–Thu 12:30–4 p.m.
• Covenant House (Hayward): (510) 379-1010, 27287 Patrick Ave., Mon–Fri 10 a.m.–1 p.m.

For a full list of Alameda County affordable housing opportunities and waitlists, visit housing.acgov.org.

Building Futures
Provides shelter for women and children, a safe house for survivors of domestic violence, drop-in housing support, and access to permanent housing programs.
📍 18840 Fairway Dr, San Leandro, CA
☎️ Call 2-1-1 for referrals

Ruby’s Place
Emergency shelter and trauma counseling for survivors of domestic violence and human trafficking (and their children).
☎️ 24-Hour Hotline: 888-339-7233
📧 info@rubysplace.org

Warming Shelter (November 15 – April 30)
Open 5 p.m.–7 a.m. when temperatures drop below 40°F or rain is forecast (dinner and breakfast included).
☎️ Call 510-832-1382 x123 on Fridays for updated hours.

April Showers (Free showers, toiletries, clothing, and bagged meals)
📍 Boys & Girls Club, 2200 San Leandro Blvd.
🕒 1st, 3rd & 5th Sundays, 11 a.m.–2 p.m. (Showers close at 1:30 p.m.)

Creekside Community Church (Free showers)
📍 951 MacArthur Blvd., San Leandro
🕒 2nd & 4th Saturday, 8 a.m.–10:30 a.m.

Building Futures Laundry Program
One free load of laundry available; inquire during drop-in hours.

Alameda County Seasons of Sharing Program
One-time crisis-based assistance for housing or critical family needs.
Available to: Seniors 55+, disabled individuals, families with children, veterans, domestic violence survivors, or pregnant women in their second trimester.
☎️ Intake Hotline: (510) 272-3700

VACCEB (Vietnamese American Community Center of the East Bay)
Helps with housing applications, CalFresh and Medi-Cal enrollment, employment support, and multilingual assistance.
📍 198 E 14th St, San Leandro CA 94577
☎️ (510) 891-9999
🔗 vacceb.org

PG&E (Pacific Gas & Electric)
Offers flexible payment plans, protection from shut-offs, and monthly discounts for qualifying households.

• CARE/FERA Programs: Discounts on monthly energy bills.
• Medical Baseline Program: Additional energy at the lowest rate for qualifying medical needs.
  📞 1-800-743-5000
  🔗 pge.com/assistance

EBMUD (East Bay Municipal Utility District)
Provides financial assistance through the Customer Assistance Program (CAP) and flexible payment plans.
📞 1-866-403-2683
🔗 ebmud.com/customers/billing-questions/financial-assistance

Alameda County Social Services Agency – Utility Support
Families facing financial hardship can also apply for emergency utility assistance through county programs.
🔗 alamedacountysocialservices.org

🌐 Low-Cost Internet and Phone Programs

AT&T Access Program
Free or discounted internet for students and families who qualify for public assistance programs such as Medi-Cal, CalFresh, or free/reduced lunch.
📞 1-855-220-5211
🔗 att.com/access

Xfinity Internet Essentials
Low-cost internet starting at $9.95/month, including in-home Wi-Fi and access to Xfinity hotspots.
📞 1-855-846-8376 (English) or 1-855-765-6995 (Spanish)
🔗 internetessentials.com

Affordable Connectivity Program (ACP)
Federal program offering up to $30/month off home internet for qualifying households.
📞 1-877-384-2575
🔗 affordableconnectivity.gov

SLUSD Student Transit Pass
All SLUSD students are eligible for free transportation on AC Transit buses during the school year.
📧 Contact your school office for details about student pass distribution.

East Bay Paratransit & Shuttle Options
Low- or no-cost rides for seniors and individuals with disabilities.
📞 1-800-555-8085
🔗 eastbayparatransit.org